Privacy Policy

Last updated: March 2026

At Novinly Ltd, we care about your privacy and keep things simple.
This policy explains what information we collect, how we use it, and the choices you have.

Novinly is an AI-powered writing tool that helps real estate professionals generate property listing descriptions and marketing content.

1. Who we are

Novinly Ltd is registered in England and Wales (Company No. 16561603).
Registered office: 86–90 Paul Street, London EC2A 4NE, United Kingdom.
You can reach us anytime at [email protected].

2. What we collect

We collect:

Account details – your name, email, and password when you sign up.
Billing information – payments are processed securely by Stripe. We never store full card details on our servers. Stripe may process personal and payment information according to its own privacy policy.
Usage data – basic logs that help us run the service (for example, when you log in or generate content).
Communication data – if you contact us for help.

3. How we use it

We use your data to:

Create and manage your account
Provide and improve our AI-powered writing tools
Handle payments via Stripe
Respond to questions and support requests
Improve and train our systems using anonymised or aggregated usage data
Meet our legal and accounting obligations

We don’t sell your data or share it with advertisers.

4. Where we store it

Your data is stored securely in the UK or EU with trusted cloud providers. We apply encryption and access controls to protect it.

5. Cookies

We only use essential cookies right now (for login and security).
When we add analytics or marketing cookies, you’ll be asked to choose your preferences first.

6. Your rights

You can:

Ask for a copy of your data
Ask us to correct or delete it
Withdraw consent at any time

Email [email protected] for any privacy request.

7. How long we keep data

We retain personal data only as long as necessary to provide our services, maintain your account, comply with legal obligations, and resolve disputes.

8. Changes

If we update this policy, we’ll post the new version here and adjust the date at the top.